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Dental Office Coordinator

2 months ago


San Clemente, California, United States Pacific Dental Services Full time
About the Role

Pacific Dental Services is seeking a highly skilled and detail-oriented Dental Office Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Modeling Company Culture: Demonstrate a strong understanding of our company values and standards, and consistently exhibit a warm and approachable demeanor to patients and guests.
  • Patient Experience: Support the Perfect Patient Experience (PPE) process by helping to get patients to come into the office and ensuring they are comfortable during their visit.
  • Scheduling and Communication: Schedule appointments that result in each healthcare provider having a smooth, productive day, and interact and communicate with patients and guests in the reception area during their wait time.
  • Administrative Tasks: Ensure that all tasks on the front office checklist are completed daily, post payments to patient accounts in accordance with Company policies, and maintain accurate and up-to-date patient information.
  • Team Collaboration: Participate in daily morning huddles, monthly team meetings, and other meetings as required, and demonstrate a thorough understanding of business imperatives and how the role directly impacts metrics.
Requirements
  • Education: High School Diploma or general education degree (GED)
  • Skills and Abilities: Knowledge of office practices, technology applications, and patient insurances; results-oriented with excellent interpersonal, oral, and written communication skills.
What We Offer
  • Competitive Compensation: $16.00-$21.50 / Hourly
  • Benefits Package: Medical, dental, and vision insurance, paid time off, tuition reimbursement, 401K, and paid time to volunteer in your local community.

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.