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Dental Office Coordinator

2 months ago

San Marcos, California, United States Carus Dental Full time

Job Summary:

Carus Dental is seeking a highly skilled Business Support Specialist to join our team. As a Business Support Specialist, you will be responsible for providing exceptional support to our front office team, ensuring seamless patient experiences, and contributing to the overall success of our dental practice.

Key Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering patient inquiries, communicating with insurance companies, and maintaining accurate records
  • Utilize Dentrix for patient scheduling and records management
  • Schedule and confirm appointments for multiple providers
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
  • Front-loaded education and training, providing opportunities for professional growth and development
  • Access to on-demand Daily Pay

Minimum Qualifications:

  • Experience working in a fast-paced, customer-centric environment
  • Excellent communication and organizational skills
  • Ability to maintain confidentiality and handle sensitive patient information

Preferred Experience:

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience

Physical Requirements:

  • Ability to perform essential duties with or without reasonable accommodation
  • Prolonged periods of sitting and working on a computer
  • Ability to lift up to 15 pounds