Business Analyst, IT Specialist

2 days ago

Sacramento, California, United States California School Boards Association Full time
Job Summary

We are seeking a highly skilled Business Analyst to join our team at the California School Boards Association. As a Business Analyst, you will play a critical role in supporting significant software technology development programs for our organization and its members.

Key Responsibilities
  • Elicit, document, and prioritize stakeholder business needs to inform technology solutions, process improvement, or data-driven insights.
  • Dissect complex problems, identify pain points, and translate into actionable specifications.
  • Lead interviews, workshops, surveys, and research to ensure a comprehensive understanding of business needs.
  • Utilize analytical tools and techniques to interpret complex datasets to uncover patterns, trends, and opportunities.
  • Create reports, dashboards, and visualizations to communicate findings effectively.
  • Recommend informed decisions that drive efficiency, cost savings, and growth.
  • Map and evaluate existing business processes to identify inefficiencies, bottlenecks, redundancies, and areas for optimization.
  • Develop strategies and solutions to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
  • Measurably demonstrate increases in operational efficiency and productivity resulting from implemented improvements.
  • Build mutual trust through active engagement between Information Technology and its stakeholders.
  • Model clear, consistent, and effective communication to ensure alignment on common goals, requirements, and deliverables.
  • Enhance department reputation with stakeholders through demonstrated value.
  • Zealous advocate for stakeholder needs.
  • Work closely with cross-functional teams to design and document solutions to address business requirements.
  • Create functional specifications, user stories, and system workflows to guide the development and implementation process.
  • Own success of the solutions and a continuous improvement cycle to evolve them further.
  • Partner with project management resources to implement project processes (scoping, planning, implementation, post-launch support, resource allocation, constraint management).
  • Contribute to timely delivery of successful project outcomes within project constraints.
  • Monitor project progress, identify risks, proactively address issues to mitigate potential delays or setbacks.
  • Guide teams through transitions, adopting new technology, process changes, or organizational shifts.
  • Facilitate thorough testing and validation of solutions to ensure they meet business requirements and quality standards.
  • Collaborate with testing teams to develop test cases, execute test procedures, and validate outcomes.
  • Uphold and model CSBA's vision, mission, values, policies, and practices.
  • Contribute to association and departmental strategic plans and objectives by developing and applying subject matter expertise in assigned areas.
  • Participate in the short- and long-term strategy and direction for the association and the department.
  • Monitor changes in regulations, legislative issues, education policy trends, and innovations.
  • Maintains current understanding of education industry, from state and federal laws to local district politics.
  • Demonstrate respect, honesty and professionalism at all times.
Requirements

We are seeking a highly skilled Business Analyst with a bachelor's degree or higher in education leadership, business administration, computer science or related field or equivalent education and/or experience and three (3) to five (3) years of experience in business analysis, information technology, education policy research and analysis, and project management.

Work Environment

The employee works in a primarily sedentary office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

The employee is personally responsible for following health and safety guidelines, instructions, and policies.

The employee must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and computer screen, and hearing and speech to communicate in person, and over the telephone; must be able to bend, stoop, kneel, reach, push and pull drawers open and closed in the execution of duties.

The employee must be able to sit at computer for long periods of time and have the dexterity to access, enter, and retrieve data using a computer keyboard or calculator, and operate standard office equipment.

The employee must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds, hand truck available to assist.

The employee must be able to travel overnight on occasion throughout the state of California.

The employee must have the dexterity and mobility to facilitate or present information to a group, access, enter, and retrieve data using a computer keyboard or calculator, and operate standard facilitation equipment.

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