IT Business Analyst
4 days ago
About the Role:
ICF is seeking an IT Business Analyst to join our dynamic and innovative team environment in our Innovation & Customer Engagement Group. As an IT Business Analyst, you will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides, particularly within the Western Region.
Key Responsibilities:
- Support all aspects of the software development cycle, including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools.
- Work with stakeholders of IT systems to define the system requirements and design approach.
- Develop an understanding of the client processes and procedures and assist with making improvements relative to technology.
- Work with a team of senior technologists to deliver solutions for clients.
- Support users through training and provide one-on-one technical assistance.
Requirements:
- Bachelor's degree (Candidates can substitute one year of experience for each year of education).
- 2+ years of professional work experience preferably in a consulting environment.
- 2+ years of experience in the development of standard system documentation, testing software, tracking issues, and working with developers to ensure that requirements are being met.
- Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint.
Preferred Qualifications:
- Experience/exposure in the utility, energy, and/or energy efficiency sectors is a plus.
- Strong customer service focus, project planning, and organizational skills.
- Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines.
- Ability to work collaboratively and cohesively in a team environment.
- Strong organizational skills and customer service focus a plus.
- Experience with issue tracking and project management tools such as JIRA, SharePoint, or MS Project.
- Experience working with Shopify Marketplace.
- Experience working with CMS (content management systems) such as Drupal, etc.
- Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met.
About ICF:
ICF is a global advisory and technology services provider. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic. We are dedicated to building an inclusive workplace that allows everyone to thrive.
Pay Range:
The pay range for this position based on full-time employment is $72,402.00 - $123,084.00. California Remote Office (CA99).
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