Business Analyst IT Specialist I

2 days ago

Sacramento, California, United States California State Controller's Office Full time

Job Summary:

The California State Controller's Office is seeking a highly skilled Business Analyst IT Specialist I to join our team. This role will be responsible for complex tasks associated with identifying and detailing requirements for the design and build of Financial Reporting functionality in the FI$Cal system.

Key Responsibilities:

  • Detail product owner requirements, refine user stories, document acceptance criteria, and break use cases into user stories and define business rules and scenarios.
  • Participate in transitioning user stories to the technical team and assist in understanding requirements. Translate user stories into standard functional design documents.
  • Perform quality reviews and reviews of designs, prototypes, and other work products to validate that they fulfill requirements as expressed in user stories. Conduct complex analyses of future design enhancement requests to business process requirements of the FI$Cal system.
  • Identify project risks or issues and advise management in a timely manner. Provide implementation proposals for consideration.
  • Gather and document test scenarios, create test plans, and test scripts. Work to identify staging data needs. Prepare and conduct functional, integration, and quality assurance testing to ensure Reports, Interfaces, Conversions, Enhancements, and Forms (RICEF) items meet functional and technical design requirements.
  • During testing, validate configuration workbooks to ensure the system correctly handles business transactions and conditions. Execute complex and technical test scripts (manually or using automated testing tools) and document results by creating test logs, documenting defects, logging testing issues, and coordinating reviews with stakeholders.
  • Collaborate with SCO stakeholders and SCO FI$Cal Training staff to design business process documentation that includes process flows, exceptions, entry and exit criteria, business rules, and Visio swim lane diagrams.
  • Participate in business process redesign sessions with SCO stakeholders and FI$Cal team members, working to develop Financial Reporting (FI) processes and procedures. Work collaboratively with SCO home staff to maintain and update as necessary SCO business requirements within the FI$Cal system.
  • Provide Level 2 (L2) support as releases go to production. L2 provides functional support and working knowledge of data processing concepts, practices, and methods to departmental and SCO end users regarding FI$Cal system incidents and service requests in the FSC.
  • Analyze and resolve ServiceNow tickets for departments, partners, and SCO stakeholders. Effectively use Microsoft Office – Teams, Excel, Word, and Outlook.
  • Travel between locations to meet with various SCO and other stakeholder groups as required.

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