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Receptionist for Fitness Center

2 months ago

Omaha, Nebraska, United States Genesis Health Clubs Full time
Exciting Career Opportunity at Genesis Health Clubs

Are you passionate about fitness and customer service? Genesis Health Clubs is on the lookout for dedicated individuals to fill the role of front desk associate. In this position, you will be instrumental in facilitating the daily operations at the front desk, which includes managing guest check-ins, fostering member loyalty, and delivering outstanding customer support.

Key Responsibilities:
  • Adhere to the protocols specified in the front desk operations manual
  • Efficiently manage incoming communications and messages
  • Possess comprehensive knowledge of the club's facilities and services
  • Engage with members in a warm and personalized manner
  • Participate actively in team meetings and club activities
  • Maintain professional rapport with both members and colleagues
  • Ensure the front desk area is tidy, organized, and welcoming
  • Respond swiftly and effectively to any emergency situations
Performance Expectations:
  • Exhibit professionalism as a representative of Genesis Health Clubs at all times
  • Contribute to strategies aimed at achieving club objectives
  • Address member inquiries and concerns with tact and sensitivity
Qualifications:
  • Willingness to work weekends, evenings, and holidays
  • Possess a current CPR certification or be willing to obtain one within 60 days of employment
  • Collaborate effectively with team members
  • Experience with cash handling and credit card transactions
  • Showcase strong customer service abilities
Physical Requirements:
  • Ability to stand for prolonged periods
  • Capable of lifting items weighing up to 35 pounds
  • Effective communication skills with guests and team members