Auction Sales Associate

12 hours ago


Davenport, Florida, United States Ritchie Bros. Full time
Company Overview

Ritchie Bros. is a leading auctioneer of heavy equipment and vehicles.

Job Description

We are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for registering bidders, answering inquiries, processing payments, and other sale-related activities.

Estimated Salary

$45,000 - $60,000 per year.

Responsibilities

Our ideal candidate will have previous work experience in customer-facing roles and be comfortable working in a fast-paced environment. Key responsibilities include:

  • Processing bidder payments
  • Providing customers with information on fee structures and methods of payment
  • Assisting customers with online registration and directing them to auxiliary platforms and services
  • Maintaining confidentiality of all information
  • Ensuring superior customer service is delivered at all times
  • Filing and photocopying as required
  • Providing administrative support as needed by different departments
  • Answering phones and responding to customer courtesy calls post-sale
Qualifications

To be successful in this role, you will need:

  • Previous experience working in-person with customers
  • Strong computer skills and ability to learn new technology and software
  • Excellent keyboarding skills for data entry
  • A commitment to providing outstanding customer service
  • Able to work well in high-pressure situations and maintain a positive attitude
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • A friendly, outgoing, patient personality
  • Able to thrive in a team environment and pitch in wherever needed


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