Cloud Services Manager

2 weeks ago

Portland, Oregon, United States Canonical - Jobs Full time
Job Description

This is an exciting opportunity to lead a team of engineers in a Professional Services role, helping customers understand and implement Canonical's open source solutions in public clouds and their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu to virtualisation and private cloud, Kubernetes, and sophisticated open source solutions like MLops platforms, data platforms, and more. We are rapidly expanding our range of open source solutions and delivering them to customers in new industries like telco, finance, healthcare, and media.

We believe that Engineering Managers should be outstanding engineers themselves, with a strong technical background and the ability to troubleshoot technical issues and have technical presales conversations with customers. They should contribute to project delivery themselves, but focus on shaping the team's direction, focus, and delivery. We grow management skills and train engineers interested in soft skills to be managers.

We believe that open source is transforming the tech sector and enterprise compute. Our goal is to make open source easier, more reliable, and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

Key Responsibilities
  • Lead and develop a team of engineers, ranging from graduate to senior
  • Work remotely in a single major time zone
  • Coach, mentor, and offer career development feedback
  • Identify and measure team health indicators
  • Implement disciplined engineering processes
  • Represent your team and product to stakeholders, partners, and customers
  • Develop and evangelise great engineering and organisational practices
  • Plan and manage progress on agreed goals and projects
  • Be an active part of the leadership team, collaborating with other leaders
Requirements
  • Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
  • Practical knowledge of Linux and networking
  • Experience in technical presales
  • You are a dynamic person who loves to jump in new projects and interact with people
  • Excellent verbal and written communication skills in English
  • Passion and a track record of developing and growing people
  • Experience in leading, coaching and mentoring engineers
  • Organised and able to ensure your team delivers timely, high quality results
  • An exceptional academic track record from high school and, preferably, university as well
  • Willingness to travel up to 40% of the time
Additional Skills
  • Second language - Spanish or French preferred
  • Python knowledge
  • Experience collaborating with external partners
  • Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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