IT Support Specialist for Tech Refresh Projects
2 weeks ago
A skilled IT support professional is required to join Insight Global on a 6-month contract basis.
The ideal candidate will have a minimum of 3 years of experience in IT support or a related field, with strong customer service skills and the ability to communicate effectively with technical and non-technical staff.
Responsibilities will include maintaining an up-to-date inventory list of laptops, validating device status with end users, coordinating device swaps, backing up user data, deploying new laptops, assisting users with data transfer, and addressing technical issues.
Key qualifications include experience with desktop OS, application, and network troubleshooting, as well as proficiency in a ticketing system like Jira or Service Now.
The successful candidate will possess exceptional organizational skills, able to balance multiple projects simultaneously while meeting deadlines.
In addition, experience with Intune would be considered an asset.
This role requires the flexibility to work 5 days a week on-site in Newark, CA, with a competitive hourly rate of $25-$26 per hour.
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