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Medical Office Coordinator

2 months ago

Carmel, California, United States Golden State Dermatology Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Golden State Dermatology. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.

Key Responsibilities
  • Welcome patients warmly and assist with check-in and check-out procedures
  • Verify patients' insurance coverage and eligibility
  • Handle phone inquiries and maintain patient records
  • Manage the appointment schedule, including auditing for future appointments and confirming attendance
  • Collect necessary information before appointments, such as insurance details and intake questions
  • Provide product education to patients and staff, and sell skincare products available for purchase
  • Perform other front and back office duties as assigned by the Practice Manager
Requirements
  • Customer service skills or a patient-centered mindset
  • Previous experience in a medical, healthcare, or aesthetics setting (not required but preferred)
  • Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)
  • Experience with EMR software (e.g., eClinicalWorks, EMA)
Perks
  • 40% off products and procedures, as well as the ability to participate in free annual injectable events
  • Comprehensive medical, dental, and vision benefits
  • Company-paid short and long-term disability, as well as life insurance
  • Safe Harbor 401K match up to 4%
  • Flex spending accounts and commuter benefits
  • Employee Assistance Program (EAP) counseling for everyday life stresses
  • Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets
  • Up to 20 days of accrued PTO and 9 paid holidays if working over 20 hours in a pay period
  • Pet Insurance for all your furry family members
About Us

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.