Experience Services Community Manager

2 weeks ago


Malvern, Arkansas, United States JLL Full time
Job Title: Experience Services Community Manager

We are seeking a highly skilled and experienced Experience Services Community Manager to join our team at JLL. As a key member of our client services team, you will be responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.

Key Responsibilities:
  • Implement the experience program at the client site, ensuring seamless execution and high-quality delivery.
  • Provide exceptional client service, responding to all requests and issues within one day of receipt, including personal follow-up to ensure questions/requests are answered.
  • Work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace, ensuring services are delivered within SLA's and compliant with applicable laws, rules, and regulations.
  • Be recognized and identified as the go-to or host of the office, greeting colleagues, using names when possible, and visibly engaged to build meaningful relationships and develop trusted advisor status with colleagues.
  • Administer workplace policies (clean desk, appropriate use of space, etc.) and perform additional duties as assigned by Experience Manager or Client.
Requirements:
  • Proven experience in client services, community management, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and vendors.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


  • Malvern, Arkansas, United States RowCal Full time

    Job Title: Community Association ManagerWe are seeking a highly skilled and experienced Community Association Manager to join our team at RowCal. As a Community Association Manager, you will be responsible for the overall management and oversight of a portfolio of community associations.Key Responsibilities:Review, coordinate, and respond to homeowner ACC...


  • Malvern, Arkansas, United States RowCal Full time

    Job Title: Community Association ManagerWe are seeking a highly skilled and experienced Community Association Manager to join our team at RowCal. As a Community Association Manager, you will be responsible for the overall management and oversight of a portfolio of community associations.Key Responsibilities:Review, coordinate, and respond to homeowner ACC...


  • Malvern, Arkansas, United States Randstad Full time

    Job Title: Communications Project ManagerWe are seeking a skilled Communications Project Manager to join our team at Randstad. As a Communications Project Manager, you will be responsible for overseeing and managing communication projects related to legal notices and fund changes for 401(k) participants.Responsibilities:Project Management: Oversee and manage...


  • Malvern, Arkansas, United States Zoetis Full time

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide first-line customer support through phone, email, and chat...


  • Malvern, Arkansas, United States Ampcus Full time

    Marketing Communications SpecialistAmpcus Inc. is a global provider of technology and business consulting services. We are seeking a highly motivated candidate to fill this role.Key Responsibilities:Collaborate with the Marketing Communications Manager to develop digital marketing campaigns and assets.Execute the media plan and maintain the USA Intranet and...


  • Malvern, Arkansas, United States White Manor Country Club Full time

    Job Title: Communication & Member Relations CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Communication & Member Relations Coordinator to join our team at White Manor Country Club. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing reservations, and...


  • Malvern, Arkansas, United States White Manor Country Club Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Communication & Member Relations Coordinator at White Manor Country Club. As a key member of our administration team, you will be responsible for providing exceptional service to our members, guests, and staff.Key ResponsibilitiesMember Relations: Greet and...


  • Malvern, Arkansas, United States Tekwissen Full time

    Job Title: Marketing Communications SpecialistOverview:Tekwissen Group is a leading workforce management provider with a global presence. We are seeking a highly skilled Marketing Communications Specialist to join our team and support our client, a renowned medical technology company.Key Responsibilities:Collaborate with the Marketing Communications Manager...


  • Malvern, Arkansas, United States The O'Connor Group Full time

    Marketing and Communications ManagerWe're seeking a highly skilled Marketing and Communications Manager to join our team at The O'Connor Group. As a key member of our organization, you will be responsible for maintaining the brand image and messaging across all platforms, leveraging our unique strengths and sharing our impactful work.This full-time position...


  • Malvern, Arkansas, United States Cenero Full time

    About CeneroCenero is a leading provider of audiovisual and conferencing technology solutions, helping organizations gain a competitive edge by leveraging productivity tools since 1999.Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our Service Operations Center team. As a Technical Service Engineer, you will provide remote...

  • Nursing Manager

    3 weeks ago


    Malvern, Arkansas, United States Jobot Full time

    Job OverviewThis Nursing Manager position is available at our client's facility in Malvern, PA. The successful candidate will oversee the daily operations of the nursing team and ensure the highest quality of nursing services.ResponsibilitiesEnsure the safety and well-being of patients in our care.Act as a liaison and communicate with the psychiatric,...

  • Case Manager

    6 days ago


    Malvern, Arkansas, United States Devereux Advanced Behavioral Health Full time

    Job Title: Blended Case Manager IDevereux Advanced Behavioral Health is seeking a skilled and compassionate Blended Case Manager I to join our team. As a Blended Case Manager I, you will play a vital role in coordinating care for individuals with mental health, medical, educational, and placement needs.Key Responsibilities:Coordinate care and services for...


  • Malvern, Arkansas, United States Exelon Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Electrical Engineer to join our team at Exelon Services, Inc. As a key member of our engineering team, you will be responsible for developing and leading studies, plans, and designs for our electric generation, transmission, distribution, and gas facilities.Key ResponsibilitiesLead and perform assignments in...


  • Malvern, Arkansas, United States Cenero Full time

    About the RoleCenero is seeking a highly skilled Technical Service Engineer to join our team. As a Technical Service Engineer, you will be responsible for providing remote technical support to our clients, troubleshooting and resolving issues with audiovisual and IT systems, and providing exceptional customer service.Key ResponsibilitiesProvide remote...


  • Malvern, Arkansas, United States Whataburger Full time

    Job OverviewAs a Manager in Training at Whataburger, you will have the opportunity to develop your leadership skills and take on a key role in the success of our restaurants. You will be responsible for managing a team of employees, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.Key ResponsibilitiesTeam...


  • Malvern, Arkansas, United States Zoetis Full time

    Customer Experience SpecialistZoetis is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide first-line customer...


  • Malvern, Arkansas, United States Exelon Services, Inc. Full time

    Job Title: Senior Electrical EngineerWe are seeking a highly skilled Senior Electrical Engineer to join our team at Exelon Services, Inc. As a key member of our engineering team, you will be responsible for developing and leading studies, plans, and designs for our electric generation, transmission, distribution, and gas facilities.Key Responsibilities:Lead...


  • Malvern, Arkansas, United States JDK Management Company, LP Full time

    Job SummaryWe are seeking a skilled Medical Equipment Service Technician to join our team at JDK Management Company, LP. As a key member of our Columbia Ancillary Services team, you will play a vital role in delivering, servicing, and repairing durable medical equipment to our clients.Key Responsibilities:Deliver and install medical equipment, including...


  • Malvern, Arkansas, United States Exelon Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Protection and Control Engineer to join our team at Exelon Services, Inc. As a key member of our engineering team, you will be responsible for developing studies, plans, and specifications for the planning, design, licensing, construction, operation, and maintenance of our electric generation, transmission,...


  • Malvern, Arkansas, United States Premier Orthopaedics Full time

    Patient Service RepresentativePremier Orthopaedics and Sports Medicine is seeking a highly skilled Patient Service Representative to join our team in Malvern, PA.About the CompanyPremier Orthopaedics is a leading orthopaedic practice with over 50 specialty locations and 100 physicians across the Greater Philadelphia region. We pride ourselves on providing...