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Communication and Member Relations Coordinator

2 months ago

Malvern, Arkansas, United States White Manor Country Club Full time
Job Title: Communication & Member Relations Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Communication & Member Relations Coordinator to join our team at White Manor Country Club. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing reservations, and maintaining accurate records.

Key Responsibilities:

  • Provide exceptional customer service to members, guests, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the club's reservations system, ensuring accurate and up-to-date information.
  • Assist with administrative tasks, including data entry, mail sorting, and inventory management.
  • Develop and implement communication initiatives to promote club events and activities.
  • Collaborate with the general manager and other department heads to achieve team goals and objectives.

Requirements:

  • High school diploma or equivalent required; one to three years of experience in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proficient in computer systems, including Microsoft Office and membership software.
  • Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Strong organizational and time management skills, with the ability to work in a fast-paced environment.

Working Conditions:

This is a full-time position, requiring a varying schedule to include evenings, weekends, and holidays. The ideal candidate will be able to work independently and as part of a team, with a strong commitment to providing exceptional customer service.