Wealth Client Relationship Manager
1 month ago
Job Summary
CAPTRUST is seeking a highly skilled Wealth Client Relationship Manager to join our team. As a key member of our client service team, you will work closely with financial advisors to service and retain wealth client relationships.
Key Responsibilities
- Build and maintain strong relationships with financial advisors, internal business partners, and clients through exceptional proactive service.
- Service existing client relationships, including calling, meeting, corresponding, and addressing requests, as well as processing money and asset movements, and trade flow requests.
- Prepare and provide documentation and materials required for client calls and visits.
- Participate in investment reviews and annual reviews.
- Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements.
- Work with financial advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction in a courteous and professional manner while upholding our CAPTRUST culture.
- Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance.
Requirements
- Completion of a four-year college degree from an accredited college or equivalent work experience.
- Minimum 5 years of experience working in a client service role in the brokerage, investment advisory, or financial services environment.
What We Offer
- Employee ownership opportunities.
- Brick Bonus success sharing program.
- Comprehensive health coverage + Virgin Pulse wellness platform.
- 401(k) program with a 5% employer match + financial planning for colleagues.
About CAPTRUST
CAPTRUST is committed to building and maintaining a diverse workforce and inclusive work environment where all colleagues feel authentically seen, respected, and supported.
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