Wealth Client Relationship Manager

1 month ago


Brentwood, Tennessee, United States CAPTRUST Full time

Job Summary

CAPTRUST is seeking a highly skilled Wealth Client Relationship Manager to join our team. As a key member of our client service team, you will work closely with financial advisors to service and retain wealth client relationships.

Key Responsibilities

  • Build and maintain strong relationships with financial advisors, internal business partners, and clients through exceptional proactive service.
  • Service existing client relationships, including calling, meeting, corresponding, and addressing requests, as well as processing money and asset movements, and trade flow requests.
  • Prepare and provide documentation and materials required for client calls and visits.
  • Participate in investment reviews and annual reviews.
  • Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements.
  • Work with financial advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction in a courteous and professional manner while upholding our CAPTRUST culture.
  • Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance.

Requirements

  • Completion of a four-year college degree from an accredited college or equivalent work experience.
  • Minimum 5 years of experience working in a client service role in the brokerage, investment advisory, or financial services environment.

What We Offer

  • Employee ownership opportunities.
  • Brick Bonus success sharing program.
  • Comprehensive health coverage + Virgin Pulse wellness platform.
  • 401(k) program with a 5% employer match + financial planning for colleagues.

About CAPTRUST

CAPTRUST is committed to building and maintaining a diverse workforce and inclusive work environment where all colleagues feel authentically seen, respected, and supported.



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