Wealth Client Relationship Manager

3 weeks ago


Brentwood, Tennessee, United States CAPTRUST Full time

Job Summary:

CAPTRUST is seeking a highly skilled Wealth Client Relationship Manager to join our team. As a key member of our client service team, you will work closely with financial advisors to service and retain wealth client relationships.

Key Responsibilities:

  • Build and maintain strong relationships with financial advisors, internal business partners, and clients through exceptional proactive service.
  • Service existing client relationships, including calling, meeting, corresponding, and addressing requests, with the highest level of service and prompt follow-up.
  • Prepare and provide documentation and materials required for client calls and visits.
  • Participate in investment reviews and annual reviews.
  • Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements.
  • Work with financial advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction.
  • Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance.

Requirements:

  • Completion of a four-year college degree from an accredited college or equivalent work experience.
  • Minimum 5 years of experience working in a client service role in the brokerage, investment advisory, or financial services environment.

What We Offer:

  • A fully stocked break room and fun employee events.
  • A quality team surrounding you with opportunities for personal growth.
  • Employee ownership opportunities, a Brick Bonus success sharing program, comprehensive health coverage, and a 401(k) program with a 5% employer match.

About CAPTRUST:

CAPTRUST is committed to building and maintaining a diverse workforce and inclusive work environment where all colleagues feel authentically seen, respected, and supported.



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