Salon Operations Manager
5 days ago
The Salon Operations Manager plays a crucial role in ensuring a vibrant and welcoming atmosphere, where exceptional client service is prioritized. This individual is responsible for enhancing salon performance, promoting outstanding customer experiences, and upholding operational standards to achieve set productivity targets.
Compensation and Benefits:- Competitive hourly wage up to $15.00, with additional personal and managerial bonuses.
- Complimentary tanning services.
- Special discounts available for friends and family.
- Comprehensive benefits package including 401(k) and matching contributions.
- Performance-based bonuses.
- Health, dental, and vision insurance options.
- Flexible scheduling to accommodate personal needs.
- Paid time off for eligible team members.
- Employee discounts on products and services.
Key Responsibilities:
- Oversee daily salon operations in a dynamic environment.
- Exemplify best practices in client engagement and meet personal sales goals.
- Ensure a professional and pristine salon atmosphere.
- Set clear objectives for team members and monitor their progress.
- Provide coaching and constructive feedback to enhance team performance.
- Compile sales reports, manage inventory, and support the Salon Director in operational tasks.
- Assist in managing revenue and expenses effectively.
- Maintain optimal staffing levels to maximize productivity and customer satisfaction.
- Availability to work evenings and weekends as needed.
- Reliable transportation for banking and other operational needs.
- Expected to work five days a week, with a commitment of approximately 40 to 45 hours based on employment status.
- Preferred college education, though not mandatory.
- Experience in management or sales is essential.
- Basic proficiency in computer applications such as Word, Excel, and Outlook.
- Ability to thrive in a fast-paced environment while managing multiple tasks.
- Familiarity with customer service techniques and operational procedures.
- Strong problem-solving and organizational skills.
- Proven leadership abilities, with a focus on coaching and mentoring.
- Effective team-building capabilities.
- Skill in prioritizing tasks and delegating responsibilities.
- Capability to stand and walk for extended periods.
- Ability to bend and lift items as necessary.
- Willingness to perform cleaning duties to maintain salon standards.
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