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Resident Services Coordinator

1 month ago

Elyria, Ohio, United States Cleveland Housing Partners Full time
Job Title: Resident Services Coordinator

We are seeking a highly motivated and detail-oriented Resident Services Coordinator to join our team at Cleveland Housing Partners. As a key member of our staff, you will play a critical role in ensuring the success of our residents and the overall effectiveness of our programs.

Job Summary:

The Resident Services Coordinator will provide support to new tenants, addressing their needs and ensuring a smooth transition into their homes. This includes assessing their requirements, resolving complaints with the assistance of Property Management, and connecting them with community resources as necessary.

Key Responsibilities:
  • Provide outreach to persons in their homes and in the community
  • Serve as liaison between tenants and landlords, while partnering with service agencies
  • Assist in the delivery of New Sunrise Properties and other landlord tenant services
  • Collaborate with service agencies such as mental health organizations and homeless shelters, coordinating assistance for eligible applicants
  • Conduct regular inspections of units and grounds to ensure cleanliness and identify maintenance issues
Requirements:
  • Strong interpersonal skills and attention to detail
  • Ability to work independently without constant oversight or monitoring
  • Flexibility and willingness to take on new tasks
  • Comfort in interacting with individuals of varying independence and social skills
Benefits:

Cleveland Housing Partners offers a comprehensive benefits package, including medical, dental, and vision options, vacation, personal, and sick time, paid maternity/paternity/adoption leave, paid holidays, life insurance, 401K plan, and tuition reimbursement.