Apartment Home Specialist

4 weeks ago


Elyria, Ohio, United States Redwood Living Full time
Job Summary

The Property Manager is a key member of the Redwood Living team, responsible for showcasing apartment homes, conducting local marketing efforts, and providing exceptional customer service to residents and prospects. This role requires a strong understanding of the neighborhood and the ability to effectively communicate with various stakeholders.

Key Responsibilities
  • Conduct apartment home tours to potential prospects
  • Answer phone calls and emails in a timely and professional manner
  • Maintain knowledge of neighborhood specials, pricing, and notify related parties of any needed adjustments
  • Schedule resident appointments to discuss renewal rates and leasing options
  • Walk through units prior to resident move-in date
  • Complete move-in paperwork
  • Complete all lease applications and notify prospective residents
  • Ensure grounds are well kept and address any concerns with maintenance
  • Adhere to company standards for paperwork, resident files, budgets, and controlled expenses
  • Travel between Redwood neighborhoods as needed
  • Oversee on-site staff, including hiring, disciplinary actions, and approving bi-weekly timecards
Requirements
  • High school diploma or equivalent
  • 1 year of management experience
  • Valid driver's license
  • General computer efficiency
Preferred Qualifications
  • Prior sales or leasing experience
  • Exceptional customer service skills
  • Ability to operate a smartphone, tablet, and computer
Physical Requirements
  • Lift up to 20 pounds and the ability to sit, stand, bend, and walk

Redwood Living, Inc. is an equal opportunity employer and strictly prohibits illegal discrimination. We provide equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.



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