Customer Service Representative

5 days ago


Ontario California, United States NFI Industries Full time
Job Summary

We are seeking a highly skilled Distribution Customer Service Representative to join our team at NFI Industries. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process and input customer orders accurately and efficiently
  • Produce stock reports to ensure product availability and coordinate special shipping requests
  • Provide follow-up with other departments to ensure service standards are met
  • Assure proper invoicing of accounts and prepare shipping and tracing information for customers
  • Maintain damage records and back order logs, and communicate customer feedback to management
Requirements
  • High school diploma or equivalent required
  • Strong computer knowledge, including MS Office applications
  • Basic typing skills and familiarity with 10-key
  • Shipping software systems experience, including UPS and Federal Express
  • Excellent oral and written communication skills, with a focus on customer service
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

NFI Industries offers a competitive hourly rate of $19.00, with opportunities for shift differentials. Our comprehensive benefits package includes medical, dental, vision, and prescription drug coverage, as well as a 401(k) plan, wellness program, and paid time off.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Ontario, California, United States Spiral Group Full time

    About Spiral GroupSpiral Group is a leading importer of automotive parts with over 20 years of experience. We supply major retailers across the country, focusing on making it easy to upgrade and replace wheels.Job SummaryWe are seeking proactive and positive customer service representatives to join our growing team. As a key member of our team, you will play...


  • Ontario, United States Domino's Pizza LLC Full time

    The Representative CSR uses standard operating procedures (SOP) to process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inventory, training Customer Service Representative, Customer Service, Representative, Processing, Accounting, Retail, Restaurant


  • Ontario, United States Fadeaway Marketing Full time $35,000 - $45,000

    Job DescriptionJob DescriptionFadeaway Marketing is the engine room for success! Our Customer Service Representative team helps us drive sales and create the perfect customer experience.  We go above and beyond for our customers, which makes us stand out above the rest. Our Customer Service Representative team members are self-motivated and energized by the...


  • Ontario, California, United States Prime Healthcare Management Inc Full time

    Job SummaryPrime Healthcare Management Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members and providers regarding referrals for the employee/dependent medical benefits plan.ResponsibilitiesHandle daily intake...


  • Ontario, California, United States GEODIS Group Full time

    Job Title: Senior Customer Service RepresentativeJob Summary:The Senior Customer Service Representative plays a critical role in delivering exceptional customer experiences at GEODIS Group. As a key member of our operations team, you will be responsible for providing prompt, courteous, and effective support to our customers, ensuring their needs are met and...


  • Ontario, United States Prime Healthcare Full time

    Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one Customer Service Representative, Customer Service, Healthcare, Representative, Retail


  • Ontario, California, United States UniFirst Full time

    **About UniFirst**UniFirst Corporation is a leading provider of uniform and facility services products. With a strong history of promoting from within, we offer opportunities for growth and development in a dynamic and supportive environment.**Job Summary**We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service...


  • Ontario, California, United States AccentCare, Inc. Full time

    About AccentCare, Inc.We are a leading provider of home healthcare services, dedicated to delivering high-quality patient care and support to individuals in need.Job SummaryWe are seeking a highly motivated and compassionate Support Services Representative to join our team. As a Support Services Representative, you will play a vital role in providing...


  • Ontario, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in the healthcare industry. As a Customer Service Representative, you will be responsible for processing customer applications, maintaining customer records, and resolving inquiries. The Customer Service Representative role offers a long-term contract employment...


  • Ontario, California, United States Pls Financial Services, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PLS Financial Services, Inc. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, promoting our products and services, and ensuring compliance with...


  • Ontario, California, United States WMA Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WMA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers through inbound and outbound calls.Key Responsibilities:Handle a high volume of customer calls in a timely and...


  • Ontario, California, United States Mathis Brothers Furniture Full time

    **Job Summary**Mathis Brothers Furniture is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to all customers, utilizing your excellent knowledge of company products and services.**Key...


  • Ontario, United States Insight Global Full time

    Job Description A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written...


  • Ontario, California, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Rep(08215)Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Key...


  • Ontario, United States Insight Global Full time

    Job Description A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written...


  • Ontario, United States Insight Global Full time

    Job Description A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written...


  • Ontario, California, United States Wastequip Full time

    About the Role:The Customer Service Representative plays a vital part in the company's success, providing exceptional support to customers and driving business growth. This role involves heavy phone interaction, requiring strong communication and problem-solving skills.Key Responsibilities:Maintain existing customer relationships through proactive service...


  • Ontario, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers...


  • Ontario, California, United States Taylored Services, LLC. Full time

    Job Title: Customer Service RepresentativeJob Summary:Taylored Services, LLC is a leading provider of third-party logistics (3PL) solutions. We are seeking a highly skilled Customer Service Representative to join our team in Ontario, CA.Key Responsibilities:Provide exceptional customer service to internal and external customers through accurate and timely...


  • Ontario, Oregon, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "At Walmart, we're looking for a Customer Service Representative to join our team. As a key member of our store team, you'll play a major role in creating a positive experience for our customers. Your responsibilities will include:Key Responsibilities:Providing exceptional customer service, ensuring...