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Guest Services Representative

2 months ago

Myrtle Beach, South Carolina, United States Vacation Myrtle Beach Full time
Guest Services Agents AM & PM

About Us

Captain's Quarters is a leading resort management company that offers a unique opportunity for individuals to excel in the hospitality industry. Our goal is to provide exceptional guest experiences, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a Guest Services Agent to join our team at Hotel Blue Resort. As a Guest Services Agent, you will be responsible for providing exceptional guest service, responding to guest inquiries, and ensuring a seamless check-in and check-out process.

Responsibilities

  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Check guests in and out of the resort, ensuring accuracy and efficiency
  • Answer telephones and respond to guest requests
  • Communicate with other departments to fulfill guest needs

Qualifications

  • Strong administrative and computer skills
  • Enthusiasm and passion for customer service
  • Good communication, organizational, and interpersonal skills
  • Ability to work harmoniously with team members

Perks

  • Eligibility for bonus plan
  • Medical, dental, vision, short-term disability, critical illness, and life insurance plans
  • Paid time off and floating holidays
  • Resort accommodation discounts

About Us

Vacation Myrtle Beach is an equal opportunity employer. We're committed to providing a positive and inclusive work environment for all employees.