Retail Operations Director

6 days ago


Santa Clara, California, United States UNTUCKit Full time
About the Role

We are seeking a skilled Retail Store Manager to lead our team in San Jose, CA. The ideal candidate will have prior management experience and a solid understanding of retail operations.

Key Responsibilities
  • Lead through our CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN
  • Champion personal development through partnership with your direct supervisor
  • Create a cohesive work environment that inspires engagement
  • Train, coach, and develop team members using UNTUCKit University training tools and resources
  • Adapt to our unique selling culture
  • Motivate staff to achieve maximum performance
  • Delegate tasks effectively to team members
  • Deliver exceptional customer service as a store team leader
  • Control inventory levels and provide feedback to corporate partners on trends
  • Empower Assistant Managers to manage visual operations and provide guidance
  • Show expertise in multi-channel POS Systems
  • Attract, hire, and retain a diverse team of top talent
  • Manage operational compliance within the store
  • Accurately track store budgets and manage ordering procedures
  • Analyze sales and expense reports
  • Navigate local markets and keep corporate partners informed of trends


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