Store Retail Operations Director
6 days ago
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners.
Job SummaryWe are seeking an experienced Store Retail Operations Director to lead our retail operations and drive business results. As a key member of our store leadership team, you will be responsible for developing and implementing strategies to achieve sales growth, improve profitability, and deliver exceptional customer service.
About PetcoPetco is a leading specialty retailer of pet food, supplies, and services. We have over 29,000 associates and operate more than 1,500 stores across the US, Mexico, and Puerto Rico.
Key Responsibilities- Leadership: Lead and manage a high-performing team of store leaders and associates to achieve business objectives.
- Sales Growth: Develop and execute strategies to drive sales growth, including merchandise selection, visual merchandising, and in-store promotions.
- Customer Service: Ensure that every customer has an exceptional shopping experience by providing personalized service, resolving issues promptly, and maintaining a clean and welcoming store environment.
- Operations: Manage all aspects of store operations, including inventory management, receiving and stocking, and cash handling procedures.
- Bachelor's degree in Business Administration, Marketing, or related field.
- 5+ years of retail management experience with a proven track record of driving sales growth and improving operational efficiency.
- Excellent leadership and communication skills, with the ability to motivate and develop high-performing teams.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- Familiarity with POS systems, inventory management software, and other retail technology platforms.
Petco offers a competitive salary range of $32-$53 per hour, depending on location and experience. In addition to base pay, we offer benefits such as health insurance, 401(k) matching, paid time off, and opportunities for professional development and career advancement.
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