Housekeeper - Bay View Inn

3 weeks ago


Petoskey, Michigan, United States Hotel Investment Services Full time

Housekeeper Job Description

Job Summary:
The Bay View Inn Housekeeper will clean, restock, and maintain hotel rooms as assigned. This role requires attention to detail, discretion, and excellent communication skills.

Duties/Responsibilities:
• Receive a list of assigned rooms from the manager and prioritize rooms requesting early cleaning.
• Check the inventory of the cleaning cart and add any necessary supplies.
• Knock and announce self before entering the room; return at a later time if rooms are occupied.
• Remove soiled linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements.
• Neatly make beds and stock towels, washcloths, and hand towels according to policies.
• Clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel policies.
• Wipe surfaces in the room and clean mirrors.
• Vacuum floors and remove trash.
• Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to the provided hotel checklist and policy.
• Ensure the room meets hotel standards with a final walkaround.
• Notify supervisor of room availability and report any suspicious activity.
• Ensure soiled linens are laundered, which may include bagging and loading hotel linens into carts for delivery to the launderer.
• Notify the maintenance department of needed maintenance or repairs.
• Take found items to designated lost and found area if a guest has checked out.

Required Skills/Abilities:
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:
• Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.
• Experience is preferred, but will train the right person.

Physical Requirements:
• Prolonged periods of standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Must be able to work weekends and holidays.

Benefits:
• Dining and Lodging Discounts;
• 401k with employer matching.



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