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Customer Service Ambassador

2 months ago

Jacksonville, Florida, United States Carla Fenzel - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused professional to join our team at Carla Fenzel - State Farm Agent as a Customer Service Representative. This role offers a unique opportunity to enhance your career while delivering exceptional client experiences.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and nurture strong relationships with clients to ensure their needs are met and exceeded.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries, addressing their concerns and providing solutions.
    • Utilize a customer-centric approach to educate clients about insurance options and promote the development of our business.
  • Collaborate with Team Members
    • Work closely with other agency team members to coordinate efforts and ensure seamless customer service.
Requirements
  • Dedication to Customer Service
    • Demonstrate a strong commitment to delivering exceptional customer experiences.
  • Effective Communication
    • Possess excellent communication skills to effectively relate to customers, answer their questions, and anticipate their needs.
  • Problem-Solving Skills
    • Utilize proactive problem-solving skills to address customer concerns and find solutions.
Benefits
  • Competitive Compensation
    • Receive hourly pay plus commission/bonus opportunities.
  • Professional Growth
    • Enjoy growth potential and opportunities for advancement within our office.
  • Valuable Experience
    • Gain valuable career-building experience in a dynamic and supportive environment.