Customer Service Ambassador

4 weeks ago


Jacksonville, Florida, United States McDonald's Full time

We are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a welcoming and enjoyable experience for our customers, ensuring that they receive exceptional service and have a positive interaction with our restaurant.

Key Responsibilities:

  • Greet customers and communicate with them while ordering
  • Offer assistance to customers with using the ordering kiosks
  • Provide support to customers who need extra help
  • Check with customers to ensure they are satisfied with their food and offer additional assistance if needed
  • Ensure kids receive a kid treat
  • Handle any customer concerns
  • Communicate with the restaurant team to provide feedback and recommendations

Requirements:

  • Outstanding attitude and willingness to learn and grow
  • Ability to excel in a fast-paced, team environment
  • Strong communication and interpersonal skills

Benefits:

  • Competitive pay
  • Medical, dental, and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity
  • Discount programs
  • Free meals/meal discounts

About McDonald's:

McDonald's is committed to being America's best first job. We offer a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this exciting opportunity.



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