Deposit Review Specialist

2 weeks ago


Lenexa Kansas, United States CommunityAmerica Credit Union Full time
{"Job Title": "Deposit Review Representative", "Job Summary": "We are seeking a highly skilled Deposit Review Representative to join our team at CommunityAmerica Credit Union. In this role, you will be responsible for reviewing day-to-day deposits for the ATM and Mobile channels, preventing fraud losses, and processing adjustments to check deposits, member accounts, general ledgers, and cash letters.", "Responsibilities": "
  • Review deposited checks and extend/placement holds as necessary.
  • Ensure that procedures are being followed to avoid losses.
  • Work closely with Fraud Investigations to review suspicious transactions.
  • Maintain individual tracking sheet and set personal goals.
  • Enable and disable new mobile device users.
  • Maintain exception handling list daily.
  • Process check adjustments to deposit system, member account, general ledger, and cash letters.
  • Work Salesforce cases assigned to Deposit Review team.
  • Research check processing requests from frontline and Accounting Services department.
  • Promotes honest and open communication throughout the credit union.
  • Demonstrate behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics.
  • Work with other credit union departments to ensure the workflow or process is providing the best service to the members.
", "Requirements": "
  • Bachelor's degree in business, finance, accounting, or related field of study; or equivalent work experience.
  • One (1) to Three (3) years of experience in financial institution operations, preferably check handling or deposit review.
  • A combination of relevant experience, education, and certification will be considered.
  • Required Knowledge, Skills and Abilities:
    • Identify fraudulent checks upon review.
    • Flexibility to work extended evening and weekend hours.
    • Ability to process adjustments accurately.
    • Knowledge of credit union products and services.
    • Ability to communicate effectively in writing and verbally.
    • Knowledge of Microsoft Office products.
    • Must be able to be bonded.
    • Knowledge of Funds Availability, Reg CC holds.
", "Working Conditions": "This position is expected to work in a general office environment and may have to travel for visits to other credit union facilities or for training purposes.", "Physical Requirements": "In this position, individual will be expected to lift up to 20 pounds from time to time. Also, must be able to stoop, bend, reach, stand and sit and use a computer for extended periods of time.", "Additional Information": "This job description indicates the general nature and level of work, knowledge, skills, abilities and other essential functions expected of an incumbent. It is not intended to cover or contain a comprehensive listing of all required activities, duties or responsibilities. An incumbent may be asked to perform other duties as required and the job description is subject to change as a result business necessity.", "Language": "en-US"}

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