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Customer Service Representative

2 months ago

Albuquerque New Mexico, United States WaFd Bank Full time
{"Job Title": "Customer Service Representative", "Job Summary": "At WaFd Bank, we're seeking a Customer Service Representative to provide exceptional service to our clients. As a key member of our team, you'll be responsible for delivering a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.", "Responsibilities": "

* Provide exceptional customer service to clients
* Perform banking transactions with accuracy and efficiency
* Build rapport and relationships with clients
* Adhere to bank policies and procedures
* Reflect the corporate values and ethics of WaFd Bank
", "Requirements": "

* High school diploma or approved equivalent
* Basic math skills, 10-key and keyboarding
* Proficient in standard Microsoft Office tools
* Well-developed smartphone and digital channel skills
* Previous work in retail, consumer service delivery, or client relations
", "Benefits": "

* Paid time off for vacation, sick days, and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
", "Equal Employment Opportunity": "WaFd Bank is committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974."}