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IT Systems Administrator

2 months ago

Fayetteville Arkansas, United States Medical Associates of NWA Full time

Position Overview:


The IT Systems Administrator at MANA will be responsible for evaluating, diagnosing, upgrading, and ensuring the seamless operation of all computing, server, storage, voice, cloud, and network systems.

This role will oversee departmental initiatives under the guidance of the Information Systems Director and Senior System Administrators. Additionally, the position will handle software application support, user account security management, and various general support services.

This role offers the possibility of a hybrid work arrangement but requires the candidate to be based in Northwest Arkansas.

About MANA:


Medical Associates of Northwest Arkansas (MANA) is a physician-led organization that encompasses family medicine, pediatrics, women's health, and a diverse range of specialists and advanced healthcare services.

Our mission is to enhance the quality of life by delivering compassionate, comprehensive, and high-quality healthcare.

What We Provide:
At MANA, you will gain more than just a salary. We offer a variety of benefits that are important to you. Team members at MANA are eligible for an array of benefits, including:

Comprehensive Benefits:
- Medical and dental coverage
- 401(K) matching and profit-sharing
- Up to 21.5 paid days off (PDO, EID, and Perfect Attendance benefits) & 6 paid holidays during the first year of employment
- Employer-paid life insurance, long-term, and short-term disability benefits
- Personalized training and development opportunities

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Key Responsibilities:
- Oversee various departmental projects
- Maintain and support technologies including Windows, VMware, Cisco/Meraki, Azure, SQL, etc.
- Support data center and network infrastructure to ensure high availability for critical business applications
- Build, manage, and maintain both physical and virtual servers
- Manage user access security and permissions for network resources
- Ensure operating system and application system security updates are performed as necessary
- Assist in the implementation of new software applications and systems
- Respond promptly to technical support requests
- Troubleshoot daily computer, application, and user issues.

Qualifications:
- High School Diploma or GED
- A minimum of 5 years of relevant experience, with a preference for healthcare IT experience.