Store Operations Manager

4 days ago


Boca Raton, Florida, United States Walgreens Full time
Job Summary:

As a Shift Lead at Walgreens, you will be responsible for opening and closing the store in the absence of management, ensuring the floor and stock room are ready for the business day. This includes starting up required systems, handling cash, and maintaining a clean and organized store environment.

Key Responsibilities:

Engage with customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to ensure a positive customer experience.
Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.

Assist with and coach other team members to work with warehouse and vendor ordering processes.
Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.

Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
Assist with exterior and interior maintenance, including requesting store or system repairs as required.

Support execution of Pickup program and ensure compliance with state and local laws regarding regulated products.
Responsible for bag checks of team members before leaving the store.

Comply with all company policies and procedures; maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.

Requirements:

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.
Willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

Prefer the knowledge of store inventory control.
Obtain and maintain valid PTCB or ExCPT certification or pharmacy license as required by state.

Employment Type:
Part-time

Job Function:
Retail

Company Indicator:
Walgreens

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