Wireless Solutions Expert

6 days ago


New York, New York, United States T-Mobile Full time

At T-Mobile, we prioritize investing in our employees' growth and success. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package, which includes multiple wealth-building opportunities through annual stock grants, an employee stock purchase plan, 401(k), and access to free money coaches. This comprehensive package is designed to support employees in achieving their long-term goals.

Job Overview

As a Mobile Associate, you will work as part of a Retail Team of Experts to bring the T-Mobile brand to life. You will serve as a brand ambassador, building energy and excitement around our products and services. Your passion for the connected world and ability to thrive in a fast-paced environment will enable you to continuously evolve and improve your skills.

  • Main Responsibilities:
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond device and service plans.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements

To excel in this role, you will need to possess the following skills and qualifications:

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, preferably in a retail environment (Required)
  • Passionate customer advocate with a desire to connect and have fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)

We offer a dynamic work environment, competitive pay, and opportunities for career growth and development. If you're a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.


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