Box Office Operations Coordinator

3 weeks ago


Washington, Washington, D.C., United States The Studio Theatre Inc Full time
Job Overview: The Studio Theatre Inc is seeking an organized and efficient Box Office Operations Coordinator to join our team. In this role, you will be responsible for processing ticket sales, managing box office operations, and providing exceptional customer service to patrons and guests.

Key Responsibilities:
  • Sell and process all ticket sales in Tessitura, including single tickets, subscriptions, and exchanges.
  • Support the box office team in efforts including inbound and outbound phone calls, will call operations, and email correspondence.
  • Process ticket exchanges, refunds, and cancellations as needed.

Requirements:
  • Customer service experience or experience working with the general public; front of house and box office experience is a plus.
  • Prior experience with ticketing software (preferably Tessitura) or CRM database is preferred.
  • Strong organizational skills, attention to detail, and ability to multi-task in fast-paced environments.


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