Box Office Associate Manager
5 days ago
This is a part-time, hourly non-exempt position with an estimated annual salary of $35,500 based on 20 hours of work per week. As a Box Office Associate at The Studio Theatre Inc, you will be responsible for processing ticketing requests and providing exceptional customer service to all patrons and guests.
About the Role:
- You will assist with box office operations during the run of shows and staff the Will-Call desk during box office hours.
- Key duties include selling and processing all ticket sales in Tessitura, supporting the box office team in efforts including inbound and outbound phone calls, will call operations and email correspondence.
- Maintain the highest level of customer service by corresponding with patrons in a timely manner and trouble-shooting ticketing issues.
- Adhere to proper data management standards in Tessitura to ensure database and institutional information are up to date.
About You:
- You have customer service experience or experience working with the general public; front of house and box office experience is a plus but not required.
- Preferring applicants familiar with ticketing software (preferably Tessitura) or CRM database.
- Strong computer skills and knowledge of Microsoft Office Suite.
- A commitment to diversity, equity, inclusion, and enthusiasm to work with teams with diverse identities.
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