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As a key member of the JACKMONT HOSPITALITY INC team, the successful candidate will be responsible for delivering exceptional beverage experiences to our guests.
Key Responsibilities- Guest Service
- ID and verify the age of guests ordering alcoholic beverages
- Provide a warm and welcoming atmosphere in the bar area
- Prepare and serve drinks to guests in a timely and efficient manner
- Food and Beverage Coordination
- Coordinate food orders from guests seated in the bar area with the kitchen
- Learn the menu and make recommendations to guests
- Upselling and Sales
- Upsell guests on food or drink items where appropriate
- Bar Maintenance
- Keep the bar area clean and organized
- Accurately ring up all orders in the POS system
- Brand Standards
- Follow all relevant brand standards for service
- Dress neatly and well-groomed in company-approved uniform at all times
- Operate the P.O.S. system, make change correctly, and process credit card transactions
- Respond calmly to angry guests and notify a manager
- Pass bar validation
- Respond clearly to guests' requests
- Hear well in loud background noise
- Frequently lift 30 lb. cases and carry short distances, up or down stairs