Insurance Customer Service Representative

2 days ago


Tallahassee FL USA, United States State Farm Insurance Full time
State Farm Insurance Account Associate Job Description

We are seeking a highly skilled and customer-focused Account Associate to join our team at State Farm Insurance. As an Account Associate, you will play a critical role in providing exceptional customer service and support to our policyholders.

Key Responsibilities:
  • Provide accurate and timely information to customers regarding their insurance policies and claims.
  • Process policy changes and updates in our system, ensuring seamless customer experiences.
  • Handle incoming calls and emails from customers, addressing their inquiries and concerns in a professional and efficient manner.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain accurate and up-to-date customer records, ensuring compliance with company policies and procedures.
  • Stay informed about insurance products and industry trends to effectively assist customers.
  • Meet or exceed performance goals and targets set by the company, continuously improving knowledge and skills through training and development opportunities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • A comprehensive benefits program.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in using computer systems and software applications.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to our online portal. We look forward to hearing from you



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