Insurance Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Account Associate to join our team at State Farm Insurance. As an Account Associate, you will play a critical role in providing exceptional customer service and support to our policyholders.
Key Responsibilities:- Provide accurate and timely information to customers regarding their insurance policies and claims.
- Process policy changes and updates in our system, ensuring seamless customer experiences.
- Handle incoming calls and emails from customers, addressing their inquiries and concerns in a professional and efficient manner.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain accurate and up-to-date customer records, ensuring compliance with company policies and procedures.
- Stay informed about insurance products and industry trends to effectively assist customers.
- Meet or exceed performance goals and targets set by the company, continuously improving knowledge and skills through training and development opportunities.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
- A comprehensive benefits program.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Proficiency in using computer systems and software applications.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to our online portal. We look forward to hearing from you
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