Customer Success Manager

1 week ago


Chula Vista, California, United States Divergent Marketing Solutions Full time

We're seeking a highly skilled Customer Success Manager to join our team at Divergent Marketing Solutions. As a key member of our sales team, you will be responsible for acquiring new clients, growing into new markets, and developing new sales campaigns that drive success for our clients.

Key Responsibilities:

  • Interact with potential consumers by educating them on products and services our clients provide
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Answer questions regarding services and expand on the benefits of our brand vs. competitors
  • Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions on new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
  • Complete customer orders efficiently and accurately

Requirements:

  • Prior experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility


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