Customer Sales Manager

2 weeks ago


Chula Vista, California, United States ASI, inc Full time
Job Overview

At ASI, inc, we are seeking a highly skilled Customer Sales Manager to join our team. As a key member of our sales team, you will play a critical role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Customer Solutions: Utilize critical thinking to troubleshoot routine problems and provide innovative solutions to customers based on our services.
  • Sales Growth: Drive sales by suggesting compatible products, services, and add-on upgrades that meet customer needs.
  • Upsell and Cross-Sell: Identify opportunities to upsell and cross-sell products and services to existing customers based on their business challenges.
  • Team Collaboration: Collaborate with the sales team to optimize sales processes and improve efficiency.
  • Customer Support: Provide knowledgeable responses to customer inquiries about services and products.
Requirements
  • Experience: Retail, customer service, or hospitality experience preferred, but not required.
  • Tech Savviness: Proficient in Windows and macOS.
  • Customer Focus: Dedicated to providing an excellent customer experience.
  • Communication Skills: Strong communication and interpersonal skills.
  • Organizational Skills: Organized and detail-oriented.


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