Hotel Night Auditor Position
3 weeks ago
Excel Hotel Group is a fully integrated property ownership, management, and development company offering exciting career growth opportunities. As a Part Time Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel's front desk services during non-peak hours.
In this dynamic position, you will be responsible for checking guests in and out efficiently, processing payments accurately, and providing exceptional customer service to our valued guests. Your attention to detail and ability to work independently will make you an asset to our team.
**Key Responsibilities:**
- Welcome guests warmly and professionally.
- Register guests, issue room keys, and provide information on hotel services and room locations.
- Up-sell rooms whenever possible to maximize revenue.
- Audit cash and credit card transactions, post charges, complete reports, and prepare deposits.
- Issue, control, and release guest safe-deposit boxes.
- Communicate any outstanding guest requests or issues to management.
Qualifications:
We are seeking candidates with 1-2 years of customer service experience who possess basic knowledge of computers and software, including email, word processing, spreadsheet software, and hotel management systems. Your ability to stand for extended periods and work in a fast-paced environment is essential.
Benefits:
As a full-time associate, you will enjoy excellent benefits, including medical, dental, life insurance, PTO, and a 401(k) plan with company match. We also offer a travel discount program and opportunities for career advancement within the company.
Compensation: $19.50 - $20.50 per hour
We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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