Retail Customer Experience Specialist

3 weeks ago


Signal Hill, California, United States Target Full time

**What We're Looking For**

We are seeking individuals who enjoy interacting with people all day and making things easy for others. If you are a team player who is willing to learn and adapt to evolving technology needs, we encourage you to apply.

**Job Description**

As a Guest Advocate, you will be responsible for providing exceptional guest service by welcoming, thanking, and exceeding guest service expectations. You will work closely with guests to resolve concerns and make their shopping experience seamless.

**Key Responsibilities**

  • Deliver exceptional guest service by communicating effectively and being attentive to guest needs.
  • Create a welcoming experience by authentically greeting all guests and observing to understand their needs.
  • Engage with guests in a genuine way, including asking questions to better understand their specific needs and being knowledgeable about tools, products, and services available.

**Benefits**

  • Competitive hourly rate: $17.00 USD per hour.
  • Flexible scheduling, including nights, weekends, and holidays.
  • Opportunities for professional growth and development.

**Working at Target**

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the ability to communicate and interact with guests to build an inclusive guest experience, blend problem solving and decision making to positively impact the guest experience and resolve guest concerns, and adapt to different guest interactions and situations.



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