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Head of Laboratory Operations

2 months ago

Hopewell, Virginia, United States Threescore Agency Full time

Key Responsibilities:

  • Oversee and direct laboratory functions, ensuring alignment with both organizational goals and regulatory requirements while promoting a culture of innovation.
  • Manage recruitment and training processes to ensure the laboratory is staffed with skilled professionals, including orientation, competency evaluations, and performance management.
  • Provide mentorship and guidance to team members through regular coaching and performance assessments.
  • Exemplify outstanding employee conduct and performance as a standard for the team.
  • Develop and execute departmental strategies aimed at enhancing service delivery, quality assurance, regulatory adherence, financial health, patient satisfaction, and workforce management.
  • Proactively gather and incorporate feedback from various stakeholders to improve laboratory operations and patient care.
  • Supervise the financial aspects of the laboratory, including resource allocation, identifying variances, and implementing corrective measures to achieve operational and financial objectives. Prepare comprehensive Monthly Operating Review reports.
  • Ensure compliance with standards established by relevant accrediting organizations, including CAP, JCAHO, CLIA, FDA, and CMS. Formulate and enforce policies and procedures, ensuring they are reviewed annually.
  • Manage relationships with key vendors and oversee supply contracts in collaboration with Laboratory Services and Supply Chain departments.
  • Create and implement a communication strategy to keep laboratory personnel informed, fostering an environment of open dialogue and encouraging feedback on operational matters.
  • Delegate tasks and authority appropriately in accordance with regulatory standards. Monitor team activities, provide management support and coaching, and deliver on-the-job training as necessary to maintain operational efficiency and compliance.

Qualifications:

  • Bachelor's Degree in Medical Technology, Biomedical Science, Biology, or Chemistry is required.
  • A Master's Degree is preferred.
  • National Certification as a Medical Technologist is mandatory.
  • A minimum of 7 years of progressive experience in laboratory management, ideally within complex laboratory environments.
  • Experience in a clinical laboratory setting within a hospital is preferred.
  • This position requires COVID-19 vaccination in accordance with local, state, and/or federal regulations (unless an approved medical or religious exemption is applicable).

Benefits:

  • Medical Insurance: Comprehensive coverage for various services at minimal or no cost, including prescription medications and mental health services. Enjoy complimentary telemedicine consultations and AirMed medical transportation.
  • Additional Benefits: Options for dental and vision care, life and disability insurance, flexible spending accounts, and enhanced health protection plans (accident, critical illness, hospital indemnity). Additional offerings include auto and home insurance, identity theft protection, legal assistance, long-term care insurance, relocation support, pet insurance, and more.
  • Wellbeing Services: Access to free counseling and resources focused on emotional, physical, and financial wellness.
  • 401(k) Retirement Plan: Benefit from a 100% match on contributions ranging from 3% to 9% of your salary, based on your tenure.
  • Family Benefits: Support for fertility treatments, family building through Progyny, and adoption assistance.
  • Referral Services: Assistance with childcare, eldercare, pet care, home and auto repairs, event planning, and more.
  • Consumer Discounts: Access to exclusive discounts through Abenity and Consumer Discounts.
  • Financial Services: Support for retirement readiness, rollover assistance, and partnerships with preferred banking institutions.
  • Educational Assistance: Support for tuition, student loans, certifications, and scholarships for dependents.
  • Recognition: A dedicated program to acknowledge and celebrate employee contributions.
  • Time Off Benefits: Paid time off, paid family leave, and both short-term and long-term disability coverage, along with various other leave options.
  • Employee Health Assistance Fund: Provides free coverage to eligible full-time and part-time employees based on income.