Hotel Operations Supervisor
1 week ago
The SCI Hotels LLC is seeking an experienced hospitality professional to take on the role of Guest Service Manager. This full-time position is essential in supporting the General Manager in achieving the hotel's financial objectives by managing daily operations effectively.
As the Guest Service Manager, you will ensure that service standards are consistently high, particularly at the front desk, and you will be dedicated to providing outstanding guest experiences. Your responsibilities will also include recruiting, training, and inspiring front desk personnel.
This role offers full-time employment with hourly pay and requires prior supervisory and hospitality experience. Flexibility to work various shifts and address guest inquiries or concerns is essential.
What We Provide:
- Comprehensive benefits package, including health, dental, vision, and retirement plans
- Company-sponsored disability and life insurance
- Generous paid time off and employee discounts
Qualifications:
Ideal candidates should possess:
- Strong customer service orientation
- Excellent organizational and time management skills
- Effective communication abilities
- Proficiency in computer applications and basic mathematics
- A high school diploma or equivalent; an associate degree is preferred
- 2-3 years of experience in hotel front desk or customer service roles
- Previous experience in hotel management
All candidates will be subject to background checks and drug screenings.
We are dedicated to Equal Employment Opportunity and actively participate in E-Verify.
Join our team and contribute to a vibrant and inclusive workplace.
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