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Strategic Communications Manager
2 months ago
About Grainger Businesses
Grainger Businesses is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With a strong commitment to providing value for customers, fostering an engaging culture for team members, and driving strong financial results, we are dedicated to keeping businesses running and their people safe.
Position Overview
We are seeking a highly skilled Strategic Communications Manager to lead the development of strategic internal and leader communications, company communications programs, and support external communications as needed for one of our key business functions. This role will manage audiences and partners simultaneously, working collaboratively with leaders and team members in different positions from Executive leadership to the company's non-exempt team member base.
Key Responsibilities
- Lead strategic planning, messaging, and coordination of both functional communications and highly complex communication needs.
- Lead work and projects including: message development for key priorities and initiatives, creation and support of engagement strategies, large meeting leader communications support, company strategy deployment, and translating and tailoring relevant corporate content for distinct audience needs.
- Provide communications support to Functional Sr. Leadership. Support external communications efforts with leaders as needed.
- Foster open, honest, transparent communications between senior leaders, mid-level managers, and non-exempt team members in ways that enhance engagement and service to customers.
- Create relevant strategic communication playbooks and templates to help leaders communicate with their teams and better scale communications resources to areas of greatest impact.
- Measure and assess the effectiveness of communications activities and improve communications channels. Use data to make decisions on future communications.
- Provide strategic oversight and direction to teams managing operational, deployment, and change communications.
- Be an ambassador who builds relationships externally that promote the Grainger reputation with important partners and create broader awareness of Grainger's strategy and local presence.
- Handle sensitive or proprietary company information.
- Show up as a business leader beyond the role of communicator.
- See effects across communications and raise reputational risks.
Requirements
- 7+ years of experience providing strategic communications counsel for large, complex projects and change initiatives by understanding the needs of different audiences.
- Experience across multiple dimensions of communications, and a willingness to experiment with new ways to communicate.
- A track record of building relationships across all levels of the organization.
- Experience working in a matrixed environment and across multiple facilities and regions, and leading large-scale change communications projects.
- Experience with both executive and field roles.
- Experience with external communications.
Benefits
- Medical, dental, vision, and life insurance plans
- PTO (Paid time off) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
- A comprehensive set of emotional, financial, physical, and social wellbeing programs
Equal Employment Opportunity
Grainger Businesses is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Accommodations
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
