Loan Processing Coordinator II

2 weeks ago


Arvada, Colorado, United States Sooper Credit Union Full time

Job Type

Full-time

Position Overview

This role is essential in supporting the Lending Department with various lending operations. The individual will engage with vendors, members, and colleagues to resolve intricate or escalated issues. Responsibilities include recording and releasing liens on consumer and real estate loans secured by collateral, maintaining accurate member loan records, and preparing documents with precision. The position also involves tracking the receipt of perfected and outstanding titles while assisting both staff and members with inquiries related to titles or insurance needs. Additionally, the role includes training and supporting new team members in their understanding of Lending Support functions.

Why Sooper Credit Union

• As a not-for-profit and member-owned financial cooperative, credit unions offer unique benefits. Earnings are returned to members through improved rates, reduced fees, and exceptional services. Join a movement that prioritizes member satisfaction.

• Sooper Credit Union is a stable and successful financial institution, committed to growth and excellence.

• Employees working 20 or more hours a week enjoy a comprehensive benefits package, including healthcare, dental and life insurance, 401(k), personal time off, and discounts on loans.

• Gain valuable experience through our on-the-job training programs, paving the way for career advancement and personal financial success.

• Sooper Credit Union has been recognized for its positive work environment and commitment to employee satisfaction.

Key Responsibilities

  • Process indirect loans daily, ensuring accuracy upon receipt of physical contracts, and file appropriately.
  • Monitor various reports to manage paid loans, loan files, and release titles, liens, and HELOC deeds of trust.
  • Review signed HELOC documentation for accuracy and record deeds of trust as necessary.
  • Handle escalated and complex maintenance and research requests from members.
  • Verify documentation, including title applications and loan agreements, ensuring compliance with regulatory guidelines.
  • Provide training and support to Loan Support Representative I staff in Lending Support concepts.
  • Prepare and audit title documentation, process fees, and secure liens on collateral while tracking titles in relevant databases.
  • Manage insurance and Gap claims processing.
  • Conduct account research and resolve issues effectively.
Qualifications

  • 1-3 years of experience in Consumer Loan Servicing, Lending Support, or a related field, demonstrating knowledge of departmental functions.
  • Strong interpersonal skills are essential, as the role involves significant personal contact and the ability to influence and train others.
  • A high school diploma or GED is required.
  • Excellent communication skills, both verbal and written.
This is a full-time, non-exempt position with a competitive hourly rate based on experience and qualifications.

If you believe you can contribute to creating exceptional experiences for our members and support the growth of a thriving organization, we welcome your application. We appreciate your interest in joining our team.

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