Sales Associate

1 day ago


New York, New York, United States Crate and Barrel Full time

About CB2

CB2 is a modern home furnishings retailer that offers high-quality, sophisticated design at an approachable price. Our stores are located in downtown Chicago, and we're committed to creating an engaging and collaborative work environment.

Job Summary

We're seeking a driven professional with an inclusive mindset to join our team as a Sales Associate. As a Sales Associate, you'll be at the core of our customers' experience, providing friendly, outgoing, and naturally driven service that brings a level of excitement to our stores.

Responsibilities

  • Demonstrate and model selling skills, customer service, merchandising, and teamwork.
  • Support the management team in leadership, training, and promotion of teamwork throughout the sales floor and stockroom.
  • Ensure full understanding of all products and have a continued awareness of the most current information available.
  • Maintain an awareness of current advertising, promotions, and catalogs as well as the status of merchandise.
  • Model company standards in customer service by providing gracious, quick, and efficient service with a sense of fun to all of our customers.
  • Maintain floor coverage; follow posted schedules with regard to counter assignments.
  • Focus on promoting sales and meeting sales goals.
  • Demonstrate creative problem-solving selling skills to maintain a solutions-oriented focus.
  • Promote a strong sense of teamwork by working together effectively, respectfully, and efficiently with all associates.
  • Model and reinforce company customer service standards.
  • Actively engage customers and remain attentive to customer needs.
  • Assist customers with merchandising selections and provide gracious and efficient service.

Requirements

  • Customer service experience preferred; retail experience preferred.
  • Good reading and written language skills (English), good communication skills, basic arithmetic, and interpersonal skills.
  • Ability to move and/or lift up to 50 lbs; heavier product with team assist.

Availability

  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.


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