Retail Operations Supervisor
2 weeks ago
Retail Operations Supervisor
At Family Farm and Home, we take pride in being a family-owned business that has been serving our communities with a diverse range of products. Our retail locations offer everything from tools and hardware to clothing and farm supplies, ensuring we meet the needs of our valued customers.
The primary role of the Retail Operations Supervisor is to oversee store operations in the absence of the Store Manager. This position requires a strong commitment to our company culture and the ability to lead and inspire team members effectively. The ideal candidate will possess a deep understanding of operational management, customer engagement, and merchandising strategies.
Key Responsibilities:
- Embody and promote the mission and values of Family Farm and Home.
- Assist the Store Manager in fostering a dynamic sales environment focused on exceptional customer service.
- Support the Store Manager in building a motivated team through effective hiring, training, and performance management.
- Maintain a positive work atmosphere and uphold professional standards.
- Ensure operational tasks are completed efficiently by coordinating employee schedules and monitoring performance.
- Provide valuable feedback to corporate teams regarding store operations and customer insights.
- Contribute to financial success by aiding in budget preparation and analyzing sales performance.
- Build strong relationships with customers to understand their needs and enhance their shopping experience.
- Engage with local community organizations to strengthen company presence and values.
- Encourage customer participation in loyalty programs and promotions.
- Safeguard inventory and company assets by adhering to policies and procedures.
- Verify that all merchandise is received and displayed according to safety and operational guidelines.
- Ensure a safe and clean shopping environment for both customers and team members.
- Assist in evaluating marketing strategies based on sales data and operational performance.
- Help maintain consistent operational practices by implementing company policies and procedures.
- Perform additional duties as assigned by the Store Manager or company officials.
Qualifications:
The successful candidate for the Retail Operations Supervisor role will demonstrate strong leadership and problem-solving abilities. They will be capable of working independently while effectively communicating with customers, vendors, and team members. A focus on customer service and teamwork is essential, along with solid organizational skills.
Additionally, the candidate should be adept at interpreting data to inform merchandising and operational decisions. Attention to detail and the ability to manage multiple tasks in a fast-paced environment are crucial. Physical requirements include the ability to stand for extended periods and lift items up to 50 lbs.
At Family Farm and Home, our mission is to create a family-oriented environment dedicated to providing outstanding service and products, tailored to the lifestyle needs of our customers.
Other Details:
Pay Type: Hourly
Employment Indicator: Full Time
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