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Customer Solutions Specialist

2 months ago

Hillsdale, Michigan, United States Mobilelink Full time
Position Overview

Location
Hillsdale, MI

Employment Type
Full-Time/Part-Time

Compensation
$25,000.00 - $50,000.00 Base + Commission/year

Category
Retail Sales

About Mobilelink

Mobilelink is the largest authorized retailer for Cricket in the United States, boasting over 500 locations. We are currently seeking a dedicated Customer Solutions Specialist to join our team.

Why Choose Mobilelink?
  • Limitless earning opportunities
  • Significant growth prospects
  • Paid time off after 90 days
  • Comprehensive dental coverage
  • Health insurance options
  • Vision care plans
  • Company-sponsored life insurance
Key Responsibilities:
  • Deliver exceptional customer service by understanding and addressing client needs.
  • Enhance customer value by proposing customized solutions for individuals, families, or businesses.
  • Represent the Mobilelink brand with professionalism and respect.
  • Support management with store operations and responsibilities.
  • Meet sales targets and key performance indicators, potentially earning additional bonuses.
Candidate Profile:

Essential Qualifications:
  • Effective communication skills with a positive attitude and technical proficiency.
  • Dedication to outstanding customer service, integrity, and honesty.
  • Previous experience in retail sales is advantageous but not mandatory.
  • Must be at least 18 years old and eligible to work in the United States.
  • Availability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
  • Preferred strong presence on social media.
  • Reliable transportation is required.
  • Must reside within a reasonable distance from the store and be flexible to work at various locations as needed.
  • Ability to operate a personal computer effectively.
  • Adhere to company dress code while maintaining a professional appearance.
Work Environment:
  • Capability to lift items up to 10 pounds.
  • Ability to bend, squat, and stretch for inventory management.
  • Requirement to stand for extended periods to ensure excellent customer service.
  • Ability to thrive in a fast-paced setting.
  • Competence in following instructions to completion.
  • Problem-solving skills under pressure.