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Assistant Department Manager

2 months ago


New York County New York, United States Anthropologie Full time
Job Summary

The Assistant Department Manager plays a vital role in supporting the success of our retail stores. This position is responsible for fostering a positive and inclusive store environment, promoting exceptional customer experiences, and driving business growth.

Key Responsibilities
  • Customer Experience
    • Act as a brand ambassador, promoting a positive and inclusive store environment that aligns with our values.
    • Lead by example in delivering extraordinary customer service, creating a welcoming and valued experience for all customers.
  • Leadership and Team Management
    • Participate in leading the sales floor and driving engagement, prioritizing the customer experience and achieving store objectives.
    • Contribute to the recruiting, hiring, and onboarding process, ensuring a diverse and engaged team.
  • Visual and Business Operations
    • Support daily operating processes, including opening and closing procedures, maintaining store standards, and restocking product.
    • Collaborate with key partners to effectively execute shipment and omni-fulfillment processes, supporting visual standards and product stock levels.
  • Communication and Relationships
    • Contribute to an inclusive work environment by actively listening to others and seeking different perspectives.
    • Communicate effectively with leadership and team members, maintaining open communication and teamwork to achieve store objectives.
Requirements
  • Anthropologie brand fan
  • 1+ years of retail leadership experience
  • Experience being a team player
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization