Strategic Operations Director for Commercial Products

2 days ago


Richmond, Virginia, United States Markel Corporation Full time

Markel Corporation, a Fortune 500 company with over 60 offices in 20+ countries, is seeking an experienced Strategic Operations Director for Commercial Products. This role is responsible for delivering comprehensive operations strategies for products within Markel Specialty's Commercial portfolio. The ideal candidate will have 12+ years of related insurance experience and be able to manage multiple stakeholders.

Key Responsibilities:
  • Develop and Implement Operational Strategies: Partner with stakeholders to address the strategic and holistic technology needs of Specialty's commercial products. This includes digital distribution, data, forms, pricing, compliance, defect fixes, user experience, and efficiency.
  • Stakeholder Engagement: Own strategic stakeholder engagement for assigned areas, demonstrating a deep understanding of the business. Proactively build relationships across Operations, Specialty, and broader Markel to optimize delivery of solutions.
  • Team Management: Manage a team of Product Owners and BAs to ensure connection of macro level strategies and business needs to micro technical solutions.
Requirements:
  • 12+ years of related insurance experience; prior underwriting experience preferred
  • Excellent verbal and written communication skills
  • Ability to manage multiple and multi-faceted stakeholders
  • Track record of managing and/or developing talent
Benefits:
  • Competitive salary range: $150k - $225k/year with a 55% bonus potential
  • Hybrid working schedule of 3 days in the office and 2 days remote
  • Multiple health, dental, and vision insurance plan options
  • 401(k) with employer match contributions


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