Service Management Expert

3 weeks ago


Sunnyvale, California, United States Apple Full time
About Apple

At Apple, we're passionate about bringing the latest technology to our customers. Our team is dedicated to providing exceptional support and service. If you share our passion for innovation and customer satisfaction, we'd love to hear from you.

Job Overview

We're seeking a highly skilled Service Management Expert to join our team. As a key member of our engineering team, you'll be responsible for ensuring that our services meet the highest standards of quality and reliability. You'll work closely with cross-functional teams to deliver program goals, schedules, and priorities on time and within budget.

Key Responsibilities:

  • Determines engineering project goals and makes project priority decisions with consideration for timeline, cost, and resources.
  • Owns the overall project timeline for all AppleCare engineering teams and drives coordination to ensure accurate hand-off and partnership.
  • Responsible for highlighting to management when there are schedule, resource, cost, or alignment challenges.

Requirements:

  • 7+ years of experience in program/project management with impeccable organizational skills and attention to details.
  • Proven ability to work cross-functionally and relate to technical partners.
  • Strong technical intuition and understanding of basic engineering concepts.
  • B.S. in Engineering or Technical degree.

Salary:$233,400 - $345,600 per year.

Benefits:Comprehensive medical and dental coverage, retirement benefits, and discounted products and services.



  • Sunnyvale, California, United States Soltex systens Full time

    We are seeking an experienced Human Capital Management (HCM) expert to join our team at Soltex Systems. In this role, you will be responsible for managing the Workday HCM module, including configurations, maintenance, and content management.Job Description:Managing data integrity and quality assurance within the Workday system;Developing and generating...


  • Sunnyvale, California, United States Diverse Lynx Full time

    Job Title: Inventory Management and Data Analytics ExpertWe are seeking an expert in inventory management and data analytics to join our team and contribute to the design of data models for supply chain management.Diverse Lynx LLC is an Equal Employment Opportunity employer. We value diversity and strive to create a workplace that is inclusive and respectful...


  • Sunnyvale, California, United States Info Way Solutions Full time

    Technical Program Manager - Java ExpertWe are seeking an exceptional Technical Program Manager with a strong background in Java, web services, and microservices architecture to lead our technical projects from inception to completion.Key ResponsibilitiesThe successful candidate will be responsible for:Collaborating with cross-functional teams to define...


  • Sunnyvale, California, United States Walmart Full time

    About the TeamOur team at Walmart Global Tech is passionate about delivering exceptional service and making a positive impact on our customers' lives. We're a collaborative and dynamic group of professionals who are dedicated to innovation and excellence. As a Service Delivery Process Owner, you will have the opportunity to work closely with our team to...


  • Sunnyvale, California, United States Pyramid Consulting, Inc Full time

    We are a dynamic and innovative company that is currently interviewing for a Service Cloud Solutions Architect position. As a key member of our team, you will be responsible for designing and implementing scalable solutions for integrating RingCentral or Genesys into service cloud environments.Your Responsibilities Will Include:Developing and maintaining...


  • Sunnyvale, California, United States Walmart Full time

    About UsWalmart Global Tech is a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer. We make an epic impact and are at the forefront of the next retail disruption.We value diversity and inclusion and strive to create an environment where everyone feels welcome and valued. Our...


  • Sunnyvale, California, United States Walmart Full time

    About the OpportunityWe are excited to offer a challenging and rewarding opportunity for a Service Delivery Process Owner to join our team at Walmart Global Tech. As a key member of our IT Service Management team, you will have the opportunity to work on a variety of exciting projects and contribute to the growth and success of our organization.Key...


  • Sunnyvale, California, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job ResponsibilitiesAs a Project Management Expert - Oracle EBS, you will be responsible for leading and managing various projects, including Oracle EBS enhancements, remediation, and infrastructure development. You will work closely with cross-functional teams to establish and drive project plans, ensuring timely and within-budget delivery of results.Key...


  • Sunnyvale, California, United States SBM Management Services Full time

    Qualifications and SkillsBachelor's Degree or equivalent years of experience in Administrative fields.Experience in the customer service field is preferred.Solid computer skills, including email and Microsoft Office.BenefitsThis role offers a competitive hourly rate of $24.00 - $25.00 per hour, and we are proud to be an equal-opportunity workplace committed...


  • Sunnyvale, California, United States IntelliPro Group Inc. Full time

    Job SummaryWe are seeking a highly skilled Medical Billing Specialist to manage and oversee our billing and revenue cycle processes. This role will focus on ensuring timely and accurate billing for Remote Patient Monitoring, Chronic Care Management, and Medical Nutrition Therapy services.This Medical Billing Expert will be responsible for managing the...

  • Waxing Expert

    4 weeks ago


    Sunnyvale, California, United States European Wax Center Full time

    Job Title: Waxing ExpertEuropean Wax Center is seeking a skilled Waxing Expert to join our team. As a Waxing Expert, you'll be responsible for delivering exceptional waxing services to our clients and ensuring they leave feeling confident and beautiful.Compensation: $18.55-$19.25/hourThis is an excellent opportunity for individuals who are passionate about...


  • Sunnyvale, California, United States SysMind Tech Full time

    Job Title: DevOps Expert with Java and PythonSysMind Tech is seeking an experienced DevOps Expert with Java and Python to join our team in Sunnyvale, CA or Austin, TX. We offer a competitive salary of $140,000 - $160,000 per year.Job Description:We are looking for a highly skilled DevOps expert to ensure the optimal running of our Xrails service. As a key...


  • Sunnyvale, California, United States Creative Planning Full time

    Creative Planning is seeking a highly skilled Wealth Manager to join our team. The successful candidate will have a strong background in financial services, excellent communication skills, and the ability to present complex financial topics to clients. Key responsibilities include:Primary ResponsibilitiesCollaborating with clients to develop and implement...


  • Sunnyvale, California, United States Forhyre Full time

    About ForhyreWe are a leading organization in the field of middleware administration, seeking an experienced Middleware Configuration Expert to join our team. As a Middleware Configuration Expert, you will be responsible for the day-to-day administration of our enterprise-level middleware systems.Estimated Salary: $120,000 - $180,000 per yearThe ideal...


  • Sunnyvale, California, United States Misumi USA Full time

    MISUMI USA is a leading provider of factory automation components. We are seeking an experienced National Sales Account Manager- Semiconductor Expert to drive growth by developing business opportunities and driving sales of mechanical components to semiconductor manufacturers.The ideal candidate will leverage their robust network among semiconductor...


  • Sunnyvale, California, United States Island Hospitality Management Full time

    Job DescriptionIsland Hospitality Management is committed to delivering exceptional guest experiences. As a Front Desk Agent, you will play a vital role in managing front desk operations, ensuring seamless check-ins, and providing top-notch service to our guests.This part-time opportunity requires flexible scheduling, including weekends and holidays. We are...


  • Sunnyvale, California, United States Genesis10 Full time

    About Genesis10:Genesis10 is a renowned staffing firm in the US, providing access to numerous career opportunities across various industry verticals. With a strong presence across 300 active clients, including Fortune 100 firms and mid-market organizations, we are poised for growth and innovation. Our commitment to diversity and inclusivity has earned us...


  • Sunnyvale, California, United States Omni Inclusive Full time

    **Expert Kickstart Configuration Specialist Wanted**We are seeking an experienced Kickstart Configuration Expert to join our team at Omni Inclusive.The estimated salary for this position is around $130,000 per year.About the Role:You will be responsible for building hardened images using kickstart and creating detailed knowledge of RHEL 8 and...


  • Sunnyvale, California, United States Futran Tech Solutions Pvt. Ltd. Full time

    Futran Tech Solutions Pvt. Ltd. is seeking a seasoned Web Accessibility Expert to join our team in Sunnyvale, CA. As a key member of our Accessibility and SEO Center of Excellence, you will play a pivotal role in promoting and supporting accessibility across our customer landscape and offering consultancy services to project teams.The successful candidate...

  • IT Solutions Expert

    19 hours ago


    Sunnyvale, California, United States ClickAway Computer, Phone Repair & IT Services Full time

    IT Solutions ExpertWe are seeking an experienced IT Solutions Expert to join our team at ClickAway Computer, Phone Repair & IT Services. In this role, you will be responsible for analyzing and troubleshooting complex technical problems, as well as providing technical support to our customers.Key Responsibilities:Analyze and troubleshoot complex technical...