Customer Experience Specialist

6 days ago

Minneapolis, Minnesota, United States Anthropologie Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.

Key Responsibilities:

  • Customer Experience:
    • Develop genuine relationships with customers to understand their needs and preferences.
    • Provide personalized product recommendations and suggestions to enhance the customer experience.
    • Utilize technology to streamline transactions, find products, and place orders for items not available in-store.
  • Teamwork and Communication:
    • Build strong relationships with colleagues to achieve sales goals and provide excellent customer service.
    • Participate in product knowledge sharing and learning initiatives to stay up-to-date on the latest trends and styles.
    • Contribute to a positive team environment by participating in store initiatives and highlighting colleagues' achievements.
    • Provide feedback and insights to Store Leadership to improve the customer and employee experience.
  • Visual and Business Operations:
    • Understand the impact of sales and service on the store's business performance.
    • Support the shipment process to stay informed about new products and restocks.
    • Maintain Anthropologie's visual and operational standards while prioritizing the customer experience.

Requirements:

  • Passion for the Anthropologie brand and values.
  • Previous experience in customer service or sales.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Perks and Benefits:

URBN offers a comprehensive package of perks and benefits to employees, including medical, dental, vision, PTO, employee discounts, and more. For more information, please visit our website.

Pay Range:

Starting from USD $15.57/Hr.

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

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