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Fire Service Technician

2 months ago

Canton, Massachusetts, United States Johnson Controls International Full time

Be Part of a Dynamic Team

Johnson Controls International is seeking a skilled Fire Service Technician to join our team. As a Fire Service Technician, you will play a critical role in ensuring the safety and security of our customers' properties.

Key Responsibilities:

  • Troubleshoot and repair installed fire alarm and security systems, including panel repair and reprogramming, device replacement and repair, and system testing.
  • Organize and utilize technical resources, information, and material to ensure efficient execution of assigned tasks.
  • Provide excellent written and verbal communication and customer service skills to ensure customer satisfaction.
  • Program fire alarm, security, and access control system panels.
  • Experience with CCTV and IT and IP networks is a plus.
  • Complete and submit all required task-related documentation in a timely manner.
  • CCNA, A+, and Network+ certifications are a plus.
  • On-call and after-hours work may be required on occasion.

Requirements:

  • High school diploma or equivalent required.
  • 4+ years' experience with fire alarm, access control, security intrusion, sound, and communications systems (preferred not required).
  • Retain any licenses required by National, State, and Local codes. Minimum MA CLASS D.
  • Ability to interpret blueprints, diagrams, and specifications.
  • Good working knowledge of computers necessary.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.

Preferred:

  • NICET II preferred.

Johnson Controls International is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.