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Customer Service Manager

2 months ago


Kissimmee, Florida, United States Restaurant Depot Full time
{"Job Title": "Customer Service Manager", "Job Summary": "We are seeking a highly skilled Customer Service Manager to join our team at Restaurant Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service to our customers, ensuring their needs are met and exceeded.

Responsibilities:

* Provide timely and accurate information to customers regarding product availability, pricing, and promotions
* Process customer orders and changes according to established department policies and procedures
* Investigate and resolve customer complaints in a timely and professional manner
* Collaborate with Field Marketing Representatives to meet and exceed customer service expectations
* Maintain up-to-date knowledge of products and customer satisfaction

Requirements:

* Bachelor's Degree or equivalent experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures

Work Environment:

* May require occasional exposure to store areas where temperatures may be cool or cold
* For the most part, the ambient will be room temperature, lighting, and traditional office equipment as found in a typical office environment

We offer a competitive hourly rate of $14.99 and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.", "Language": "en-US"}